9/13/2023 0 Comments Winzip windows 2008 server![]() You will not get a response from ESET, unless more information is required. This contact email is sent along with suspicious files to ESET, and may be used to contact you if further information is required for analysis. The path to the file or website you intend to submit. False positive file (a file that is detected as infected, but it is not).Suspicious site (a website that is infected by malware).Select the description that best fits your message from the Reason for submitting the sample drop-down menu: If at least one of the requirements above is not met, you will not receive a response until further information is supplied. the file or website is incorrectly detected as a threat.the file or website is not detected at all.To submit the file by email, compress the file(s) using a program like WinRAR or WinZip, protect the archive with the password infected and send it to Use a descriptive subject and enclose as much information about the file as possible (for example, the website you downloaded it from).īefore submitting a sample to ESET, verify it meets one or both of the following criteria: If the file turns out to be a malicious application or website, the detection will be added to an upcoming update. If you find a suspiciously behaving file on your computer or suspicious site on the Internet, submit it to the ESET Virus Lab for analysis. The sample submission dialog allows you to send a file or site to ESET for analysis.
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